Yes. Gifts can be returned or exchanged within 30 days of delivery, using the order number.

Every order arrives in a LANORIE box. Optional gift wrapping is available for $10, including ribbon, wax seal, and handwritten card, with prices removed from the parcel.

Yes. Returns are accepted within 30 days if the piece is unworn and in its original packaging. Full details are on the Shipping & Returns page.

Yes, worldwide. Orders are dispatched within 2–3 business days and delivery typically takes 7–15 business days depending on destination.

Not yet. Made-to-order pieces are coming soon. Join our mailing list for updates.

No. Chlorine, salt water, soap, and prolonged moisture can dull the lustre and weaken thread over time. An occasional splash of water is not considered a problem.

Follow the "last on, first off" rule: put pearls on after perfume, hairspray, sunscreen, and lotion. Wipe them with a soft cloth after wearing, store them away from harder jewelry, and avoid sealing them in plastic because pearls retain some moisture.

Yes. Sterling silver naturally darkens with exposure to air over time; this is not a defect. A soft silver polishing cloth can restore the finish. Avoid dips or abrasive cleaners around pearls.

Yes. Every LANORIE pearl is a real freshwater cultured pearl. "Cultured" means the growing process was initiated by a person; it does not mean imitation. There is no glass, resin, or coated bead used as a substitute.

No two pearls are identical. Shape, surface, colour, and the way light reflects from each pearl naturally vary. Product photography represents the design and quality standard, but each pearl will have its own character.

Freshwater pearls, solid 925 sterling silver, 14k gold, and natural stones. Your pieces are nickel-free.